Privacy policy.

1. Introduction

Welcome to Nosabo ("we," "us," "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application (the "App"), website, and services, including our AI-powered conversational toys and merchandise (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data You Provide to Us

- Account Information: When you register for an account, we collect your email address, name, and password.

- Profile Information: You may provide us with your native language, target languages, gender, and a profile photo.

- Payment Information: When you subscribe to our Services, our third-party payment processor will collect your payment card information. We do not store this information ourselves.

Data We Collect Automatically

- Usage Data: We automatically collect information about your interactions with our Services. This includes lesson history, completion data, scores, mastery rates, and time spent on lessons.

- Device Data: We collect information about the device you use to access our Services, such as your IP address, browser type, operating system, and device identifiers.

- AI Interaction Data: We collect and process the content of your conversations with our AI characters, including text and audio data from our speech-to-text features. This is used to provide feedback, analyze performance, and improve our Services.

Data from Third Parties

We use third-party services to provide and improve our Services. These third parties may provide us with information about you.

3. How We Use Your Information

We use the information we collect to:

- Provide, operate, and maintain our Services.

- Create and manage your account.

- Personalize your learning experience by generating tailored lessons and feedback.

- Process your subscriptions and other transactions.

- Analyze usage to monitor and improve our Services.

- Communicate with you, including sending service-related emails and marketing communications (which you can opt-out of).

- Power the functionality of our AI conversational toys.

- Fulfill orders for merchandise.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

- With Service Providers: We share information with our third-party vendors and service providers (our "sub-processors") who help us operate our business.

- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

- To Protect Our Rights: We may disclose information to enforce our policies, protect our rights and property, and the safety of our users.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or to comply with our legal obligations.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

- The right to access, update, or delete the information we have on you.

- The right of rectification.

- The right to object to processing.

- The right of restriction.

- The right to data portability.

- The right to withdraw consent.

Please contact us at support@nosaboworld.com to exercise these rights.

7. Children's Privacy

Our Services may be used by children. We are committed to complying with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personally identifiable information from children under the age of 13 without parental consent. If you are a parent or guardian and you are aware that your child has provided us with Personal Data without your consent, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@nosaboworld.com